Frequently asked questions
A Kids Club ambassador is someone who is willing to share their experiences of their time enrolled at any of our Kids Club services.
Simply by scanning the QR code (seen above or seen at our centres) and submitting a recording via VideoAsk of your experience with Kids Club.
The easiest part is you can record your video using your phone (if you can, use the back of your phone as the quality is better). You can record your testimony at your child’s centre, at home, your office, or anywhere that supports soft lighting, a clean background and crisp, clear audio.
To be considered as a Kids Club Ambassador, please enter and submit your video by 4:00pm, AEST, 30th June 2023.
We are looking for families to share their experiences about Kids Club, and this can range from the moment you toured, what your child loves, what they have learnt or what makes us different. Be creative, be real, there is no limitation!
No. Anyone can respond to VideoAsk without creating an account. You will just need to ensure you allow access to your video settings to record your submission. A pop-up box will appear to assist when you are ready to record your submission.
You can review your video before submitting it, however once you submit your video, you are unable to view it.
Yes, you can! However, should your videos be successfully used in our online ads, only one gift card will be rewarded.
Please note, videos should be submitted within an hour of recording as any time after this, it will time out and won’t be saved or be able to be submitted.
If your video is selected, we will send you through a $50 gift card of your choice as a thank you! Please ensure you carefully fill in the details required so we can get back to you.
Your video data will be processed and stored securely on the VideoAsk server to be possibly used at a later stage.